Written by a working CEO who increased earnings in some of the companies he led by 400 percent, this book provides a real-world prescription for prosperity and growth for any company, in any industry. • Presents readers with specific, actionable, and experience-based advice on how to propel a company into a global powerhouse • Teaches the importance of the human factor and how to harness it for peak performance • Reveals the secrets to building a high performance culture by design—not by default • Uses tried-and-true examples from the author's real-world experience in generating turnaround and growth successes • Offers advice on customer service, including how not to lose customers while 'explosive growth' occurs
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